SERVICE
OT Ransomware Response & Recovery
Ransomware in an industrial environment threatens more than data — it threatens the availability of the process itself. We scope, contain, and recover with that reality front of mind.
WHAT THIS SERVICE IS
Ransomware response in an OT environment follows a different playbook than a typical IT ransomware event. The priority isn't only removing the threat — it's understanding what impact it has had, or could have, on control-system availability, and recovering without introducing new risk.
WHEN ORGANIZATIONS NEED IT
- Ransomware detected on IT systems that also support OT operations
- Ransomware directly affecting engineering workstations, historians, or SCADA-adjacent servers
- Uncertainty about whether OT systems have been reached from an IT compromise
- Backup and recovery systems potentially affected alongside production systems
WHAT OTR³ PROVIDES
- Rapid scoping to determine what's been encrypted or affected, and whether OT systems are impacted
- Containment focused on protecting control-system availability, not just IT eradication
- Coordination with your team on whether and how to isolate affected segments without disrupting safe operations
- Recovery prioritization based on operational impact, not just technical convenience
- Post-incident hardening recommendations to reduce the chance of recurrence
OT-SPECIFIC CONSIDERATIONS
A standard IT ransomware playbook often assumes systems can be taken offline immediately. In OT, that decision has to be weighed against the operational and safety consequences of an unplanned shutdown.
We focus on determining real OT impact quickly and precisely — not on assuming the worst, and not on downplaying it either. Recovery decisions should be based on what's actually affected.
ENGAGEMENT PROCESS
- 1
Engage
You reach out as soon as ransomware is suspected or confirmed. We begin scoping immediately.
- 2
Scope
We determine what's encrypted, how it spread, and whether OT-adjacent or OT systems are affected.
- 3
Contain
Containment actions are weighed against operational and safety impact before being executed.
- 4
Recover
We prioritize recovery based on operational criticality, validating backups before restoration.
- 5
Harden
We provide recommendations to reduce the likelihood of a repeat event.
DELIVERABLES
- Impact scope summary (IT and OT)
- Containment actions taken
- Recovery prioritization plan
- Post-incident hardening recommendations
RELATED SERVICES
OT Incident Response
Rapid containment and expert-led response to minimize impact and restore operations.
Learn MoreIndustrial Cyber Recovery
Full-scope recovery for industrial control systems following a cyber incident.
Learn MoreOT Digital Forensics
Forensic investigation across engineering workstations, PLCs and OT networks.
Learn MoreReady to talk to OTR³?
Active incident or planning ahead — reach out and we'll point you to the right engagement.