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Utilities industrial facility with a security overlay

INDUSTRY

Utilities

OT incident response for power and water utilities, where availability isn't just a business requirement — it's a public one.

OT / OPERATIONAL ENVIRONMENT

  • Power generation, transmission, and distribution SCADA systems
  • Water and wastewater treatment control systems
  • Substation automation and protection systems
  • Distributed infrastructure spanning many physical sites
  • Engineering systems supporting configuration and maintenance of control equipment

COMMON CYBER RISKS

  • Compromise of SCADA or control center systems
  • Unauthorized access to substation or remote site equipment
  • Ransomware affecting systems that support grid or plant operations
  • Exposure through remote access used for distributed site maintenance
  • Lateral movement between corporate IT and operational networks

INCIDENT RESPONSE CONSIDERATIONS

Utility environments combine centralized control centers with widely distributed physical infrastructure, which affects how quickly containment and investigation can reach every affected location.

Availability requirements in utilities are exceptionally high, so response has to be carefully sequenced to avoid unintended service impact.

RECOVERY & RESILIENCE

What we prioritize when restoring operations

  • Control center and SCADA systems required for safe operation
  • Protection and safety systems at generation, transmission, or treatment sites
  • Engineering workstations required to validate and restore configuration
  • Distributed site connectivity and remote monitoring capability

Active incident, or planning ahead?

Reach out and we'll point you to the right engagement for your environment.

24/7 EMERGENCY RESPONSE

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