ABOUT OTR³
Built for Industrial Operations
OT Incident Response & Industrial Cyber Recovery for critical infrastructure across the GCC.
OT INCIDENT RESPONSE & INDUSTRIAL CYBER RECOVERY
Respond. Recover. Resilience.
OTR³ exists specifically for cybersecurity incidents affecting operational technology and industrial environments — SCADA, industrial control systems, and the engineering environment behind them. When one of these is threatened, organizations need a response partner that understands the process, not just the network.
That’s the idea behind our tagline: Respond. Recover. Resilience. Every engagement moves through the same arc — containing an active threat, safely restoring operations, and building the resilience that makes the next incident faster to recover from and less likely to happen at all.
WHY OT REQUIRES A DIFFERENT APPROACH
Most incident response capability in the market is built for IT — corporate networks, cloud infrastructure, and endpoints that can be isolated or reimaged without a second thought. Conventional IT incident response can’t simply be applied blindly to operational environments, where several things matter that a standard IT playbook doesn’t account for:
- Safety — every containment action has to be weighed against what a live physical process can safely tolerate.
- Availability — production lines and public services often can't simply be taken offline.
- Engineering dependencies — recovery has to respect how PLCs, HMIs, SCADA, and historians depend on each other.
- Production — downtime has a direct, measurable operational and financial cost.
- Process integrity — a technically "clean" restore that ignores process context can be as disruptive as the incident itself.
- Evidence preservation — engineering workstation files, PLC logic backups, and OT network traffic hold evidence standard IT tooling doesn't typically capture.
- Recovery sequencing — systems have to come back online in the right order, validated by engineering and operations, not just powered on.
We built OTR³ around that reality — OT-first, not IT-first with an OT afterthought.
OPERATING PRINCIPLES
- OT-first, always — we start from the operational environment and its safety dependencies, not a generic IT playbook adapted after the fact.
- Coordinate, don't command — every response and recovery decision is made alongside your engineering and operations teams, not around them.
- Vendor-neutral — our recommendations are based on what your environment needs, not on which platform we'd rather sell.
- Built for the GCC — with a regional focus on Oman, Qatar, UAE, Saudi Arabia and the wider Gulf.
BUILT FOR OT INCIDENT RESPONSE
OTR³ is built around a simple principle: responding to an industrial cyber incident requires more than traditional IT incident response.
Our core technical team is SANS GRID certified and brings experience working with OT incidents, industrial cybersecurity, incident response and cyber recovery.
We approach incidents with both cybersecurity and operational realities in mind — containing threats and preserving evidence while respecting safety, availability, engineering dependencies and the need to restore operations responsibly.
SANS GRID Certified
Our core technical capability is backed by SANS GRID training in industrial control system security and incident response.
OT Incident Experience
Experience working through cybersecurity incidents and security challenges affecting operational technology and industrial environments.
Incident Response Discipline
Rigorous incident response, digital forensics and recovery practices adapted for environments where uptime, safety, engineering and operational continuity matter.
Want to know more about how we work?
Reach out for an active incident, or to talk through a retainer, assessment, or exercise.